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Transparency

Corrections & Disputes

Origin aims to publish accurate, well-documented information. If something Origin has published about an X account is inaccurate or incomplete, account owners and anyone else can request a correction or dispute it by emailing corrections@builtbyorigin.com.

Last updated October 17, 2026

What can be corrected

You can request a review if you believe, for example:

  • an X account was identified incorrectly;
  • a promotion was associated with the wrong account;
  • a contract address or chart link is wrong;
  • a token outcome is recorded incorrectly;
  • a screenshot is misleading or missing important context;
  • a risk classification is not supported by the documentation;
  • additional evidence exists that would change the assessment.

What to include

The more specific a request is, the faster it can be reviewed. Helpful information includes:

  • the X username and the link to the Origin page concerned;
  • the specific promotion, figure, screenshot, or statement you believe is wrong;
  • what you believe is inaccurate or missing, and why;
  • supporting material, such as links to original posts, on-chain transaction records, archived pages, or additional screenshots;
  • if you are the account owner, a way to confirm you control the account. Origin may ask you to post a short verification message from it.

How requests are reviewed

  • Each request is reviewed manually by Origin against the published evidence and any material provided.
  • Origin may ask for more information or evidence before reaching a decision.
  • Depending on the outcome, Origin may correct details, update figures, add context or evidence, change a risk classification, or leave the record unchanged.
  • Requests are evaluated on their merits. Submitting a request does not mean information will be changed or removed, and evidence is not removed automatically.

Origin reviews requests as quickly as it reasonably can, but cannot guarantee a specific response time.

How to request a correction

Email corrections@builtbyorigin.com with the subject line “Correction request” or “Dispute” and the information listed above.

To report a new account or new promotions, use the Report Account page instead. For how Origin documents and classifies accounts, see the Methodology.